E&M
2023/3
Contents
Dossier. Desire for Luxury: Experiences, Practices, Values
Luxury Experience as a Modus Vivendi
A Growing Market Despite Uncertainties
Global Players are Shopping for Smaller Businesses
Discretion and Refinement at the Core of Quiet Luxury
Excellence Becomes a Group: the Case of Florence
NFTs for a New Customer Relationship
Authenticity Generates Uniqueness, Trust, and Loyalty
Personalizing the Product, but with Moderation
Luxury Hospitality: Challenges, Trends, and Good Practices
Focus. The Artificial Era (but not too much)
Looking Closely Through the Digital Mirror
Cybersecurity and Companies: If the Worst Virus is the Mentality
Possible Metaverses: Archetypes and Use Cases to Go Beyond the Hype
Here Is the Pen, ChatGPT! Generative AI Put to the Test with Text
Public Administration
Towards Big Government. The Key Role of a Large Public Administration
Sustainability
Excellence Becomes a Group: the Case of Florence
Italy is among the leaders in the luxury market. Success is largely determined by the skills and expertise of those who work behind the scenes of the brands in an organized and effective manner, to the point of attracting foreign companies to open subsidiaries in our country – one of the very few Italian industries to do so. However, it is the ability to build networks that has been the additional key that has allowed many Italian brands to establish an even stronger presence: the case of Florence is among the most emblematic examples.
è professore di Economia Aziendale e Strategia presso il Dipartimento di Management e Tecnologia dell’Università Bocconi, SDA Bocconi Professor e Strategy and Entrepreneurship Faculty Deputy. Si occupa di temi di crescita internazionale e dei settori design-based. È Direttore dell’Executive Master in Luxury Management realizzato da SDA Bocconi in collaborazione con ESSEC Business School.
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