E&M
2024/3
Contents
Editorial
Focus. Enhancing Sustainability Throughout the Value Chain
The Rising Adoption of GRI Standards. Enhancing Sustainability Across the Value Chain
Sustainability and Business Performance. Building Resilience with GRI Practices
Responding to Shock Events. Time To Recovery, Indicators, and Strategic Approaches
Visual readings
Themes
Signature Experience: An Augmented Customer Journey
Artificial Intelligence and the Administrative Side of Public Healthcare
Responding to Shock Events. Time To Recovery, Indicators, and Strategic Approaches
By analyzing a sample of 525 Italian companies, the study examines their level of resilience during the first wave of COVID-19. Our main objectives are twofold. On the one hand, we want to determine how the level of business resilience, as measured by specific indicators, can contribute to reducing the time-to-recovery (TTR). This will provide insights into the relationship between the recovery time of business flows and the stability of business performance during a disruption. On the other hand, from the perspective of managerial decision-making, we aim to identify practices that can improve the level of resilience of business operations.