E&M
2024/3
Contents
Editorial
Focus. Enhancing Sustainability Throughout the Value Chain
The Rising Adoption of GRI Standards. Enhancing Sustainability Across the Value Chain
Sustainability and Business Performance. Building Resilience with GRI Practices
Responding to Shock Events. Time To Recovery, Indicators, and Strategic Approaches
Visual readings
Themes
Signature Experience: An Augmented Customer Journey
Artificial Intelligence and the Administrative Side of Public Healthcare
Artificial Intelligence and the Administrative Side of Public Healthcare
Clinical applications of AI in healthcare are very promising, although many ethical, legal, organizational, and governance issues need to be addressed. The administrative side of healthcare organizations can also benefit greatly from AI and poses far fewer problems, as patients are usually not directly involved, and the necessary data is public and often already digitized. Below, we provide a general introduction to AI in healthcare and identify some administrative applications that could be implemented relatively quickly, with significant benefits in terms of efficiency and effectiveness, and in compliance with the law. Our recommendation is to proceed with local experimentation and public-private collaboration.
è Professore presso il Dipartimento di Scienze Sociali e Politiche, docente presso SDA Bocconi School of Management e ricercatore presso il CERGAS (Centro di Ricerca sulla Gestione dell’Assistenza Sanitaria e Sociale) e Dondena (Centro di Ricerca sulle Dinamiche Sociali e le Politiche Pubbliche), Università Bocconi. // is Professor at the Department of Social and Political Sciences, lecturer at SDA and researcher at CERGAS (Centre for Research on Health and Social Care Management) and Dondena (Centre for Research on Social Dynamics and Public Policy), Bocconi University.
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