E&M
2022/2
Contents
Dossier. Check-up on Healthcare
Dossier. Lessons from the Covid-19 era
The Four Eras of the SSN in Two Years
Destination Value in Healthcare
Operations management as a Critical Factor
The Great Challenge of Personnel
Dossier. Research & Services
How the Supply Chain Has Changed
Digitalization: Certainties and Opportunities
Visual Readings
Procurement and AI: Applications, Results, and Future Prospects
Focus. All the Value of the Space economy
Focus. Space Economy
The importance of the public-private relationship
Strategy and enterprise
Project Management
Organization and People Management
High-Impact Leadership: The (Hidden) Power of the Relationship
Public Administration
Measuring to Improve Performance in the Italian PA
Looking at public value means expanding the horizon of measurement beyond organizational borders, to take into account the dynamics of external needs and successful experiences developed in other administrations, involving personnel through clear and effective communication of the meaning of the work of individuals in order to reach the general goals of the administration. An effective and usable reporting of results products represents a fundamental condition to make administrations more accountable, on the one hand providing stimulus for improvement similar to that produced naturally by competition in the private sector, and on the other contributing to improving the relationship of trust between administrations, citizens, and businesses.