In Italy, the degree of adoption of policies and practices on the subject of disability is still low. The few cases of success are determined more by personal factors (individual motivations) and contingent factors (a good boss, sensitive colleagues), than by the systematic efforts of HR and organizations. This shows that businesses are neither equipped in terms of knowledge and skills to manage the issue of disability, nor are they able to capitalize on the single positive experiences.#Even in the businesses most attentive to inclusion of persons with disabilities, the "productivity myth" remains, de facto creating a hierarchy between different disabilities and preferring those with higher performance, that more approach normality.#Each organization must prepare appropriate measures to welcome a person with a disability. In particular, it is necessary to reduce architectural barriers and favor better communication; pay attention to the choice of duties and the distribution of the workload/hours; where necessary, modify evaluation forms; and improve aspects linked to culture that entail actions of awareness, training, and assistance.