E&M

To create value in the pursuit of sustainability, it is imperative that companies demonstrate a clear alignment between their stated values and the actions they take to implement them. Trust is central to business strategy and consumer relationships and represents a significant source of economic value. The rapidly evolving market landscape underscores the limitations of traditional management tools in adapting to a future where customers are not only buyers, but also co-creators of value with the company. The future challenge therefore lies in the emerging frontiers of trust management that are redefining traditional management paradigms.