E&M

In a context defined as permacrisis, a company's ability to consciously manage instability and discontinuity becomes central and strategic to its survival. Organizations that invest exclusively in "agile" value-added processes may prove to be "fragile," forced to frequently interrupt operations and reorganize resources in the face of a succession of unforeseen events. In contrast, companies that not only focus on agility but also develop broad resilience capabilities perform better, demonstrating dexterity in adapting and recovering in the face of catastrophic events, and creating a "new normal" that ensures business continuity and long-term health.