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Found documents: 729
Marc Herlant

Preparing the enterprise for AI: a practical guide for managers

The successful integration of Artificial Intelligence (AI) is a transformative journey that requires strategic foresight, committed leadership, and a human-centric approach. Based on the insights from the preceding report, the following recommendations provide a general roadmap for organizations to navigate the complexities of AI adoption across short, medium, and long-term horizons. These actions ...

Alberto Macciani, Edoardo Ares Tettamanti

Demand creation: how to turn latent needs into attractive markets

In today’s world, which is often dominated by mature markets, one of the most fascinating themes in contemporary marketing is demand creation. Traditional marketing strategies have long focused on identifying and capturing existing demand: a need was identified, a product or service was developed to meet it and, finally, communicated to consumers through targeted campaigns designed to win them over. ...

Laura Colm

The pet economy as a management laboratory

When examining the business practices and managerial approaches of players in the pet economy, beyond the differences among categories, offering models, company size, and market positioning, a number of recurring regularities emerge. The responses developed by firms do not, in fact, appear random or exclusively tied to the contingencies of individual segments; rather, they tend to refer back to three ...

Emanuele Acconciamessa

How AI is redefining customer loyalty in retail

The retail sector is undergoing a historic phase characterized by structural fragility that can no longer be attributed solely to temporary shocks or easy-to-interpret economic cycles. Unlike past crises, which companies could tackle with short-term strategies or limited corrective measures, the persistent instability we are seeing today is profoundly mutating market mechanisms and consumer behavior. ...

Donato Masciandaro

A sphinx at the Fed

Last April, Kevin Warsh, nominated by Donald Trump as the next chair of the central bank, presented the manifesto of what is to become “his” Fed during his hearing before the U.S. Senate Banking Committee. The starting point cannot but be the observation that, of the hearing’s total 120 minutes – made up of questions from Republican and Democratic senators and answers from the nominee – ...

Maurizio Dallocchio

The systemic risks of financial concentration

For many years, concentration was portrayed almost exclusively as a sign of success. The most efficient companies grow, acquire competitors, and attract capital and talent, while markets reward those that achieve the scale needed to innovate. All of this is true. But beyond a certain point, scale no longer generates efficiency alone; it also creates dependence. When debt, savings, technology, and ...

Donato Masciandaro

Money, banking, finance and artificial intelligence: two compasses

The starting point is a simple comparison between two numbers. The latest Final Considerations by Fabio Panetta, Governor of the Bank of Italy, contain the expressions “inflation” or “economic growth” – by now classically associated with the mission of a modern central bank – a total of sixteen times, while the expression “artificial intelligence” appears no fewer than thirty-seven ...

Federico Ciuccarelli

Trust and prosperity in agentic commerce: the tour operator as a digital guarantor

n the early 1990s, entering your credit card details on a website seemed like a gamble. Yet in less than a decade, e-commerce became one of the pillars of global trade. What changed? Not the technology, which had already been available for some time, but the trust infrastructure built around it: secure payments, verified reviews, buyer protection, shared rules. It was an institutional innovation before ...

Rossella Cappetta

Beyond Narratives That Evade Responsibility: Designing the Beauty of Work

The transformation of communities and businesses today is inseparable from work transformation. This is not merely a technological or organizational change in how economic activities are carried out, but a deeper metamorphosis that touches society, identity, and meaning. At the heart of this evolution lies the way we conceive of work (and by contrast, otium, or “non-work”) along with the meaning ...

Silvia Bagdadli, Beatrice Manzoni

Dal coaching al leader coach: strumenti e competenze per lo sviluppo delle persone

Scarica il PDF In un contesto economico caratterizzato da trasformazioni sempre più rapide, innovazione continua e crescente complessità, la capacità di un’organizzazione di apprendere e adattarsi rappresenta uno dei principali fattori di competitività. Tecnologie, modelli di business e competenze evolvono a una velocità tale da rendere obsolete conoscenze che fino a pochi anni fa costituivano ...