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Magazine article (E&M - 2019/2) Prandelli Emanuela, Verona Gianmario

The 5 Rules of Online Business

In the era of so-called "digital transformation", the pervasiveness of the Web and the advent of new technologies are shaping a competitive landscape in which disruption is a daily occurrence, and innovation is the focus. On the Web, and thanks to the Web, the rules of competition are changing. On the one hand, spaces are opening on the market that favor the birth of new categories of operators. On ...

Magazine article (E&M - 2019/2) Nucciarelli Alberto, Trento Sandro

The Case of Uber, Between Innovation and Regulation

The existence of platform-based companies in regulated sectors imposes the need to combine innovative business models with the system of legislation regulating their activity. This is what is observed in the sharing economy, where the creation of value takes place by exploiting excess capacity. Uber has disrupted the sector of urban transport by enabling anyone to work as a driver using their own ...

Magazine article (E&M - 2019/3) Pintaldi Federica, Rapiti Fabio

Ten Years of Changes in the World of Work

In the last decade the Italian labor market has gone through substantial transformations, from the structure of employment, to the professional composition of the population, to the living conditions of workers, have been determined by the intersection of cyclical and structural factors: the great economic crisis, the gradual shift of production towards services, and long-term socio-demographic trends. In ...

Magazine article (E&M - 2019/3) Marrone Marco

The Good and the Bad of the Gig Economy

Technological innovation is producing epochal transformations in the economy, not only making heretofore unthinkable organizational scenarios possible, but increasingly affecting society, conditioning the way people work and consume. The evident aspect of these transformations is the rapid multiplication of commonly used terms – such as gig , sharing , or platform – that have enriched the vocabulary ...

Magazine article (E&M - 2019/3) Perretti Fabrizio

On Disasters the Bell Tolls for Everyone

The point is not to find a single culprit, but to ensure that everyone knows their role

Magazine article (E&M - 2019/3) Simonella Zenia, Basaglia Stefano

2008-2018: How to Interpret the Post-crisis Period

This third article in the mini-series dedicated to Economia & Management ’s thirty years, concentrates on the third decade of the magazine’s history, from 2008 to 2018, with the addition of a few digressions relating to 2019.

Magazine article (E&M - 2019/3) Alemanni Barbara

Fintech Nudging: A Push toward Financial Well-being

Fintech is revolutionizing the way the financial industry interfaces with clients and helps them reduce information barriers regarding their finances. A central role in this process is played by nudging logics, those systems of decision-making architecture that help orient decisions towards more virtuous behavior. The entire approach helps better satisfy the customers’ needs and increase loyalty. Digital ...

Magazine article (E&M - 2019/3) Elia Marco

Non-Standard Employment Seeking Representation

The question of representation for non-standard labor has been a subject of debate for a long time among labor sociologists, researchers into industrial relations, and labor lawyers. To understand this in greater detail, we need to examine it within the more general crisis of trade unionism. The last few decades have also seen a change in the employment structure and the professional composition of ...

Magazine article (E&M - 2019/3) Saviolo Stefania, Pedersoli Paolo

Signature Experience: People at the Center

The ability to support organic growth through the development of value associated with the client is now considered a critical factor for success in almost all sectors. For all brands that have a strong narrative, and that always need to be relevant for constantly moving customers, designing a customer experience has by now become a mandatory strategy. The creation of a unique, relevant, and valuable ...

Magazine article (E&M - 2019/3) Appetiti Carlo, Gatti Stefano

Whistleblowing: Healthy Businesses Thanks to Employees

The word “whistleblowing” identifies the action of reporting illegal, unethical or improper activities, or activities that can have a negative impact on employees or the company, whether public or private, in any sector. The introduction of whistleblowing in businesses marks a significant cultural change. Thanks to whistleblowing, companies can count on active help in the future from their employees, ...