E&M

Digital transformation initiatives often generate expectations that exceed actual results, making objective evaluation essential. The Digital Transformation Performance Management System (DTPMS) provides a structured method for tracking the value of strategic digital projects by using leading and lagging KPIs. This framework allows organizations to distinguish true innovation from incremental improvements, to monitor costs and benefits over time, and to align digital investments with business goals. Central to the system is the role of the Digital Value Manager, who ensures consistent measurement and continuous improvement. By grounding strategy in data and evidence, top management will more readily see the value of digital and AI initiatives.