E&M
2026/1
Six Dimensions for Evaluating Performance in Seaside Concessions
The issue of beach concessions presents particularly critical aspects, both due to the tensions in the application of European Union law and national law, and because of the uncertainty surrounding tender criteria and the evaluation of technical offers. In this article, we reconstruct the evolution of the regulatory framework, with specific reference to the transposition of the Bolkestein Directive and the most recent case law and propose a performance measurement model articulated into six dimensions, broken down into key performance indicators. The empirical analysis, based on interviews and application simulations conducted on establishments of different sizes in Versilia, on the coast of Tuscany, highlights the model's ability to ensure transparency and fairness. We advance a replicable methodological approach to support the evaluation activities of municipalities.
Keywords: 10.57590/1120-5032-202601eng-8
DOI: 10.57590/1120-5032-202601eng-8
Pages 80-88