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Giuseppe Soda

Grounded leadership for uncertain times

"Life is the continuous search for the new and the improbable, the only way to survive." Ernesto Illy In July 2025, I was invited to participate in a panel discussion organized by the Ernesto Illy Foundation, one of the initiatives marking the centenary of the entrepreneur’s birth. On that occasion, the President of the Republic, Sergio Mattarella, commemorated him for his ethical integrity, ...

Roei Ganzarski

Navigating technology introduction and integration: three requirements for success

Successful integration of new technologies, whether software or capital-intensive hardware, is paramount for organizational resilience and competitive advantage. However, this process has three requirements to work: adoption of a 'systems of systems' perspective; long-term thinking; and a deeply ingrained culture of critical thinking and innovation. Synergistically incorporating these elements is ...

Leonardo Caporarello

How to negotiate (successfully) in the phygital world

Phygital negotiation refers to a blend of traditional face-to-face and digital-enabled interactions. In fact, digital tools can enhance the negotiation process in both in-person interactions (with data mining, for instance) and virtual ones (online meetings). In essence, phygital negotiations encompass a wide variety of combinations of direct, personal contacts and technology-driven elements such ...

Lorenzo Diaferia, Leonardo Maria De Rossi, Gianluca Salviotti

AI in business: how to identify areas of focus and strategic initiatives

Technological and business stimuli from the market must be integrated with the company’s internal strategic directions, which should always serve as the guiding principle for any initiative. It is precisely the search for the intersection between these two dimensions that allows organizations to move to a more concrete level – identifying a set of work areas that respond to clear business problems ...

Giovanni Battista Dagnino, Lia Tirabeni

Managers of tomorrow: rethinking education in the age of AI

Management education has undergone a profound transformation over time, adapting to the economic, technological, and social dynamics of the exogenous environment and moving from a traditional approach, based on theory and hierarchy, to a more dynamic model incorporating new technologies. In this sense, the evolution of management education not only reflects changes in the world of work. It’s also ...

Lorenzo Diaferia, Leonardo Maria De Rossi, Gianluca Salviotti

AI in business: assessing and prioritizing areas of intervention

The logic for defining a priority order in the areas of intervention and in the initiatives to be pursued must be based on a broad evaluation, which includes technical, business, regulatory framework, and internal competence elements. Several factors will indeed need to be aligned for the successful outcome of the initiatives. In general, there are two dimensions we can consider to define a priority ...

E&M Plus

Advancing technology management: integrating policy, innovation, and systems thinking for industrial transformation

Technological advancement is a defining feature of modern industrial transitions. From artificial intelligence reshaping productivity to the deployment of capital-intensive technologies such as renewable energy systems, the development, adoption and acceleration of new technologies is no longer confined to a single discipline or function. It requires a coordinated, systems-level approach and stakeholder ...

Andrea Ciacci, Claudio Raimondi

Successful Business Cases: AI Implementation Best Practices

In September 2023, Microsoft Italy launched the AI L.A.B. (Learn – Adopt – Benefit) project, an initiative designed to help companies assess and implement generative Artificial Intelligence (AI) solutions through tailored consulting, training, and skill development to enhance individual productivity and business competitiveness. Including currently over 320 companies and 450 generative AI projects—half ...

E&M Plus

More trust, more future

The word chosen by Treccani[1] as the “Word of the Year 2025” is “trust”: one of the most searched terms on the platform and the one showing the highest percentage increase compared to the previous year. Given that trust is a fundamental concept in both social and personal life, it is hardly surprising that it has moved to the centre of attention in a period of extreme uncertainty, and that ...

Matteo Cristofaro, Kate Black, Salvatore Moccia

Training managers in the era of AI: why judgement matters more than algorithms

Generative artificial intelligence is rapidly transforming management education in business schools around the world. This is not just about new teaching tools, but about a profound change in how judgment, responsibility, and decision-making are taught—and assessed. It is from this transformation that the Vademecum on Generative AI in Management Education was born, promoted by the Management Education ...