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Magazine article (E&M - 2024/3) Bensa Giuliana, Fattore Giovanni

Artificial Intelligence and the Administrative Side of Public Healthcare

There is no doubt that technological innovation in the digital domain is accelerating, and that applications of artificial intelligence (AI) could have a profound impact on society. The future holds the prospect of a different way of life from the one we know today, with potential changes in the way we are citizens (e.g., how we engage in political life or use public services), consumers (digital ...

Magazine article (E&M - 2025/2) Dagnino Giovanni Battista, Tirabeni Lia

Managers of Tomorrow: Rethinking Education in the Age of AI

Management education has undergone a profound transformation over time, adapting to the economic, technological, and social dynamics of the exogenous environment and moving from a traditional approach, based on theory and hierarchy, to a more dynamic model incorporating new technologies. In this sense, the evolution of management education not only reflects changes in the world of work. It’s also ...

Magazine article (E&M - 2025/2) Dossi Andrea, Santoli Eleonora

Benefits, Risks, and Future Perspectives. The Role of AI in Management Control

In many companies, management control is still perceived as a highly technological and standardized production process. But it’s often more focused on generating outputs than on how management will actually use them. What’s more, despite being a fundamental function, it’s not yet fully understood or valued. There’s too much operational workload, too much perceived distance from the business, ...

Magazine article (E&M - 2025/2) Pasini Paolo

Digital Performance Management: New Tools, Old Challenges

Each new wave of digital technology typically triggers a torrent of hype, driven by inflated expectations about the innovation’s benefits. In response, scholars and managers often split into two camps: those who embrace change with little scrutiny, and those who adopt a more measured approach, emphasizing careful experimentation, practical application, and phased adoption (especially critical in ...

Magazine article (E&M - 2023/3) De Rossi Leonardo M., Salviotti Gianluca

Possible Metaverses: Archetypes and Use Cases to Go Beyond the Hype

The concept of the metaverse has undergone a sudden shift in perception, moving from being considered the new Internet[1] to being seen today as just another technological bubble.[2] Regardless of the inevitable enthusiasm that surrounds digital innovations, how can we interpret what is happening? What is the actual value of the metaverse? To answer these questions, it is necessary to clarify what ...