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Magazine article
(E&M - 2022/04)
Bauer Beatrice, Di Silvestro Alfredo
Business Leadership and the Rise in Levels of Conflict
Even before the outbreak of the pandemic, a need was evident in organizations to structure the relations between management and their collaborators differently, abandoning the old top-down, control-centered management of relationships. To manage the rise of internal conflict and improve organizational and productive processes, businesses are increasingly turning to alternative dispute resolution mechanisms ...