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Magazine article (E&M - 2021/4) Basaglia Stefano

Conflict Management Is The Great Challenge

On an organizational level, some interpersonal conflicts can be managed by working on how identity is expressed and interpreted; for conflicts that regard encounters/clashes between the identity of single workers and that of organizations, a collective identity and culture can be made more elastic in order to include more diversity. In the case of intractable conflicts, the only solution is the exclusion ...

Magazine article (E&M - 2021/4) Cuomo Simona

Enemy Number One: Rhetoric

In recent years, the label of Diversity & Inclusion (D&I) is gradually substituting that of Diversity Management, including in managerial practice. The concept of inclusion stresses the importance of recovering the ethical dimension within discourse on diversity, a passage that in the context of the broader reflection on corporate social responsibility, underscores how companies have great responsibility ...