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Conflict Management Is The Great Challenge
On an organizational level, some interpersonal conflicts can be managed by working on how identity is expressed and interpreted; for conflicts that regard encounters/clashes between the identity of single workers and that of organizations, a collective identity and culture can be made more elastic in order to include more diversity. In the case of intractable conflicts, the only solution is the exclusion ...
Managing Disability Beyond the Stigma
In Italy, the degree of adoption of policies and practices on the subject of disability is still low. The few cases of success are determined more by personal factors (individual motivations) and contingent factors (a good boss, sensitive colleagues), than by the systematic efforts of HR and organizations. This shows that businesses are neither equipped in terms of knowledge and skills to manage the ...
What Unions Can and Must Do
Still today, many people linked to the LGBT community must deal with a series of formal types of discrimination (regarding the policies and decisions a company makes) and informal types as well (regarding the climate at the company and interpersonal dynamics) that make work experiences problematic.#The approach taken by labor unions to diversity of sexual orientation and gender identity within companies ...
Where Resistance Lurks
Some investigations show that only 20.7 percent of Italian businesses have adopted at least one non-legally mandatory measure with the aim of managing and promoting diversity among workers. This is a sign that the issue of "diversity and inclusion" still has difficulty entering the agendas of personnel directors and managing directors.#Faced with the possibility that a stigmatized group can threaten ...
Enemy Number One: Rhetoric
In recent years, the label of Diversity & Inclusion (D&I) is gradually substituting that of Diversity Management, including in managerial practice. The concept of inclusion stresses the importance of recovering the ethical dimension within discourse on diversity, a passage that in the context of the broader reflection on corporate social responsibility, underscores how companies have great responsibility ...