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The Reaction to the Shock, Defined by Change
During the first phase of the health emergency (March 9-May 4, 2000), the shutdown of economic activities caused a blockage of operations especially for smaller Italian businesses, that in our country represent a high percentage of employment and economic output of the Italian production system. Over 70 percent of businesses (73.7 percent in terms of employment) reported a reduction of turnover compared ...
Compare to Whom? A Reflection on Benchmarking
Benchmarking represents one of the most common management tools used by businesses. It is an extremely complex and detailed process that involves some important elements of decision-making: identifying the outside group for comparison; gathering information on that group’s practices; and choosing which among these practices are advisable/feasible to adopt internally, and how. A benchmarking analysis ...
Joys and Sorrows of Smart Working
During the months of the lockdown, the absence of electronic devices, the existence of cultural constraints (the culture of presence), and the absence of economic incentives to develop smart working projects, together with a difficult remote management of the relationship between bosses and employees and the complexity of redesigning business processes calibrating them on remote work, were the principal ...
Resistance and Revival of Italian Businesses
The articles that make up this focus analyze the effects of the pandemic on the activity of Italian businesses, showing the difficulties faced by various segments of our production system, but also their great capacity for resistance and reaction.