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Magazine article (E&M - 2021/2) Moretti Anna

The Italian Automotive Sector between Innovation and Business Networks

The economic crisis that has hit the automotive sector due to the Covid-19 pandemic has had significant effects on supply and demand, de facto accelerating the technological transition and paradigm shift that had already begun in this sector. The Italian supply chain has accumulated a significant gap over the years compared to its international competitors in terms of research and development and ...

Magazine article (E&M - 2021/1) Trinca Colonel Renata, Zamagni Claudio

Sales Assistance in the Automotive Sector

Sales representatives in car dealerships will increasingly need better listening skills to interpret customers' needs and offer high-quality personalized service, overshadowing the technical abilities that have historically been dominant in the automotive sector. The evolution of the skills of sales personnel in the automotive sector is not only fundamental and necessary, but also requires a certain ...