Focus Africa

2024-09-03 Andrea Beltratti, Alessia Bezzecchi

AI and the Future of Work in Finance

The exponential increase in the capabilities of new artificial intelligence systems is causing unrest among academics and managers regarding the future impact of this technology, including the potential loss of jobs. But where do we currently stand with AI applications in businesses? And what do the research findings say, particularly in the financial sector? Despite the enthusiastic narrative, we are still at the dawn of a revolution that people can still control. In managing ever-new and complex tasks and activities, human expertise will remain essential, and machines can serve as valuable assistants.

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